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Matt Wade's
Speaking Engagements

Find Matt at tech and Microsoft events worldwide speaking on collaboration, knowledge management, intranets, and the Azure and Microsoft 365 stacks.

Find his upcoming speaking schedule and history of events (with links to handouts!) below. And be sure to follow him on social media.
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SharePoint Saturday New York City

Copilot: The Good, the Bad, and the Future

July 29, 2023

New York

|
Event Website

Join Matt Wade and Sean Bugler on their epic return to Community Days NYC as they share their honest opinions on the pros and cons of AI in the workplace. If you’re curious about the practical (and impractical) applications of the new Microsoft 365 and Power Platform Copilot capabilities, you’re in for a treat. Enjoy some lively banter full of insights, predictions, and scenarios that help reveal what you’re really in for when you and your colleagues adopt a personal AI assistant. A fun break from the technical topics, this will give your brain some much-needed rest, plus a few laughs.

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Microsoft 365 Collaboration Conference

Copilot: The Good, the Bad, and the Future

May 2, 2023

Las Vegas, NV

|
Event Website

Join Matt Wade and Sean Bugler as they share their honest opinions on the pros and cons of AI in the workplace. If you’re curious about the practical (and impractical) applications of the new Microsoft 365 and Power Platform Copilot capabilities, you’re in for a treat. Enjoy some lively banter full of insights, predictions, and scenarios that help reveal what you’re really in for when you and your colleagues adopt a personal AI assistant. A fun break from the technical topics, this will give your brain some much-needed rest, plus a few laughs.

📄 Get Handout🎬 Watch Video

Microsoft 365 Collaboration Conference

Everyday Etiquette in Microsoft Teams—2023 Edition!

May 2, 2023

Las Vegas, NV

|
Event Website

Microsoft Teams is used daily by more than two hundred million people, but given the common pandemic-accelerated rollout, do people really know how to use it? Juggling chat, teams, meetings, and files all in one place just isn’t a skill you’re born with. And it's constantly changing; once you finally think you get it, something new pulls changes the game. In this session, you’ll learn the proven practices, behaviors, and etiquette to make your Teams experience the best it can be, with a specific focus on new features and experiences rolled out in 2022 and even some planned for 2023. That includes Microsoft 365 Copilot and Teams 2.0! Chock full of proven tips and tips, you can enjoy this shortcut to understanding how to use Teams correctly without wasting your time testing and reinventing the wheel.

📄 Get Handout🎬 Watch Video

Microsoft 365 Collaboration Conference

Out of the Loop? Not anymore!

May 2, 2023

Las Vegas, NV

|
Event Website

Microsoft Loop has finally debuted with live, editable content components in a few Microsoft 365 apps and the Loop app is finally in public preview. Are you ready?. Loop is Microsoft’s first truly live-first productivity app and promises—threatens?—to redefine how we create, share, and organize information. But how will users balance the “which tool when” question? Join us as we discuss how Loop is on course to disrupt the existing world of modern collaboration and intranet best practices with a new architectural motif that allows centralized content to show up across files, messages, sites, and more, and how it may not be the clone of Notion it’s purported to be. Plus, a preview of how it will integrate with the newly announced Microsoft 365 Copilot!

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Microsoft 365 Collaboration Conference

Everyday Etiquette in Microsoft Teams - 2022 Edition!

December 7, 2022

Las Vegas, NV

|
Event Website

Microsoft Teams is used daily by more than two hundred million people, but given the common pandemic-accelerated rollout, do people really know how to use it? Juggling chat, teams, meetings, and files all in one place just isn’t a skill you’re born with. And it's constantly changing; once you finally think you get it, something new pulls changes the game. In this session, you’ll learn the proven practices, behaviors, and etiquette to make your Teams experience the best it can be, with a specific focus on new features and experiences rolled out in 2022 and even some planned for 2023. Chock full of proven tips and tips, you can enjoy this shortcut to understanding how to use Teams right without wasting your time testing and reinventing the wheel.

📄 Get Handout🎬 Watch Video

Microsoft 365 Collaboration Conference

Out of the Loop? Not anymore!

December 6, 2022

Las Vegas, NV

|
Event Website

Microsoft Loop has finally debuted with live, editable content components in Microsoft Teams, soon to expand to its own app and workspaces, as well as built into many of the everyday Office apps. Loop is Microsoft’s first truly live-first productivity app and promises—threatens?—to redefine how we create, share, and organize information. But how will users balance the “which tool when” question? Join us as we discuss how Loop is on course to disrupt the existing world of modern collaboration and intranet best practices with a new architectural motif that allows centralized content to show up across files, messages, sites, and more, and how it may not be the clone of Notion it’s purported to be.

📄 Get Handout🎬 Watch Video

Minnesota Microsoft 365 User Group

Out of the Loop? Not anymore!

November 18, 2022

Online

|
Event Website

Microsoft Loop has finally debuted with live, editable content components in Microsoft Teams, soon to expand to its own app and workspaces, as well as built into many of the everyday Office apps. Loop is Microsoft’s first truly live-first productivity app and promises—threatens?—to redefine how we create, share, and organize information. But how will users balance the “which tool when” question? Join us as we discuss how Loop is on course to disrupt the existing world of modern collaboration and intranet best practices with a new architectural motif that allows centralized content to show up across files, messages, sites, and more, and how it may not be the clone of Notion it’s purported to be.

📄 Get Handout🎬 Watch Video

M365 Friday Cincinnati

Out of the Loop? Not anymore!

October 21, 2022

Online

|
Event Website

Microsoft Loop has finally debuted with live, editable content components in Microsoft Teams, soon to expand to its own app and workspaces, as well as built into many of the everyday Office apps. Loop is Microsoft’s first truly live-first productivity app and promises—threatens?—to redefine how we create, share, and organize information. But how will users balance the “which tool when” question? Join us as we discuss how Loop is on course to disrupt the existing world of modern collaboration and intranet best practices with a new architectural motif that allows centralized content to show up across files, messages, sites, and more, and how it may not be the clone of Notion it’s purported to be.

📄 Get Handout🎬 Watch Video

DK SPOUG

Out of the Loop? Not anymore!

April 21, 2022

Online

|
Event Website

Microsoft Loop has finally debuted with live, editable content components in Microsoft Teams, soon to expand to its own app and workspaces, as well as built into many of the everyday Office apps. Loop is Microsoft’s first truly live-first productivity app and promises—threatens?—to redefine how we create, share, and organize information. But how will users balance the “which tool when” question? Join us as we discuss how Loop is on course to disrupt the existing world of modern collaboration and intranet best practices with a new architectural motif that allows centralized content to show up across files, messages, sites, and more, and how it may not be the clone of Notion it’s purported to be.

📄 Get Handout🎬 Watch Video

Tampa Bay User Group

Out of the Loop? Not anymore!

April 21, 2022

Online

|
Event Website

Microsoft Loop has finally debuted with live, editable content components in Microsoft Teams, soon to expand to its own app and workspaces, as well as built into many of the everyday Office apps. Loop is Microsoft’s first truly live-first productivity app and promises—threatens?—to redefine how we create, share, and organize information. But how will users balance the “which tool when” question? Join us as we discuss how Loop is on course to disrupt the existing world of modern collaboration and intranet best practices with a new architectural motif that allows centralized content to show up across files, messages, sites, and more, and how it may not be the clone of Notion it’s purported to be.

📄 Get Handout🎬 Watch Video

Microsoft 365 Collaboration Conference

Everyday etiquette in Microsoft Teams

April 7, 2022

Las Vegas

|
Event Website

Microsoft Teams is used daily by more than two hundred million people, but given its rollout both pre- and post-pandemic, do people really know how to use it? Juggling chat, teams, meetings, and files all in one place just isn’t a skill you’re born with. In this session, you’ll learn the proven practices, behaviors, and etiquette to make your Teams experience the best it can be. From file management and meme guidance to using threaded conversations correctly and smartly working with external guests, your colleagues need some handholding to maximize their experience with Microsoft 365’s central collaboration hub. This session will cover real use cases, suggested guidelines, and recommendations for dealing with the many nuances that come with working day to day in Teams, plus some great resources for reference after.

📄 Get Handout🎬 Watch Video

Microsoft 365 Collaboration Conference

Out of the Loop? Not anymore!

April 7, 2022

Las Vegas

|
Event Website

Microsoft Loop has finally debuted with live, editable content components in Microsoft Teams, soon to expand to its own app and workspaces, as well as built into many of the everyday Office apps. Loop is Microsoft’s first truly live-first productivity app and promises—threatens?—to redefine how we create, share, and organize information. But how will users balance the “which tool when” question? Join us as we discuss how Loop is on course to disrupt the existing world of modern collaboration and intranet best practices with a new architectural motif that allows centralized content to show up across files, messages, sites, and more, and how it may not be the clone of Notion it’s purported to be.

📄 Get Handout🎬 Watch Video

Teams Nation

Out of the Loop? Not anymore!

March 23, 2022

Online

|
Event Website

Microsoft Loop has finally debuted with live, editable content components in Microsoft Teams, soon to expand to its own app and workspaces, as well as built into many of the everyday Office apps. Loop is Microsoft’s first truly live-first productivity app and promises—threatens?—to redefine how we create, share, and organize information. But how will users balance the “which tool when” question? Join us as we discuss how Loop is on course to disrupt the existing world of modern collaboration and intranet best practices with a new architectural motif that allows centralized content to show up across files, messages, sites, and more, and how it may not be the clone of Notion it’s purported to be.

📄 Get Handout🎬 Watch Video

Microsoft 365 Collaboration Conference

Everyday Etiquette in Microsoft Teams

December 7, 2021

Las Vegas, NV

|
Event Website

Microsoft Teams is used daily by more than one hundred million people, but given its rollout both pre- and post-pandemic, do people really know how to use it? Juggling chat, teams, meetings, and files all in one place just isn’t a skill you’re born with. In this session, you’ll learn the proven practices, behaviors, and etiquette to make your Teams experience the best it can be. From file management and meme guidance to using threaded conversations correctly and smartly working with external guests, your colleagues need some handholding to maximize their experience with the newest and best collaboration tool in Microsoft 365. This session will cover real use cases, suggested guidelines, and recommendations for dealing with the many nuances that come with working day to day in Teams, plus some great resources for reference after.

📄 Get Handout🎬 Watch Video

Microsoft 365 Collaboration Conference

Rockstar Meetings in Microsoft Teams

December 7, 2021

Las Vegas, NV

|
Event Website

Online meetings are more important than ever and Microsoft Teams is becoming the prominent tool for the job. Teams debuts a lot of new, innovative features to make the most of scheduling, leading, and following up on meetings. From channel meetings to invitee lists, live events to live captions, tracking action items to sharing meeting recordings, this session will cover all the necessary skills to run a 21st-century meeting.

📄 Get Handout🎬 Watch Video

MN M365 Admin Workshop Day 2021

Everyday etiquette in Microsoft Teams

November 19, 2021

Online

|
Event Website

Microsoft Teams is still new to a lot of people. The best ways to work with it isn’t a skill you’re born with. In this session, you’ll learn the proven practices, tips and tricks, and etiquette to make your Teams experience the best it can be. From file sharing to meme guidance, the ins and outs of private channels to smartly working with external guests, your colleagues need some hand-holding to maximize their experience with the fastest-growing collaboration tool in the Microsoft cloud. This session will cover real use cases, suggested guidelines, and recommendations for dealing with the many nuances that come with working in Teams, plus some great resources for reference after.

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MN M365 Admin Workshop Day 2021

Next level online meetings with Microsoft Teams

November 19, 2021

Online

|
Event Website

Online meetings are more important than ever and Microsoft Teams is becoming the prominent tool for the job. Teams debuts a lot of new, innovative features to make the most of scheduling, leading, and following up on meetings. From channel meetings to private meetings, live events to live captions, tracking action items to tracking changes in meeting files, this session will cover all the necessary skills to run the 21st-century meeting lifecycle.

📄 Get Handout🎬 Watch Video

Microsoft 365 Collaboration Conference

The everyday guide to Microsoft 365 Groups (in Outlook, Teams, & Yammer)

June 10, 2021

Walt Disney World

|
Event Website

Baffled by Microsoft 365 Groups? Including since they recently received a rename from Office 365 Groups? Join the club. As we're all too aware, confused users mean meager adoption. This session will 1) cover what Groups are; 2) how to create and use Outlook Groups, Yammer Communities, and Teams Chats; and 3) describe in detail how they're all related (spoiler: they're basically the same thing). Most importantly, you'll pick up use cases that demonstrate when to use which, plus some concise infographics that will help translate this nebulous concept into concrete results. There's no reason to reinvent the wheel: after this user-focused session, you'll receive the slides so you can present your colleagues the same session-tailored to your culture-without much effort. Kill the chaos, then reap the benefits of an engaged organization.

📄 Get Handout🎬 Watch Video

Microsoft 365 Collaboration Conference

Everyday etiquette in Microsoft Teams

June 8, 2021

Walt Disney World

|
Event Website

Microsoft Teams is still new to a lot of people. The best ways to work with it isn’t a skill you’re born with. In this session, you’ll learn the proven practices, tips and tricks, and etiquette to make your Teams experience the best it can be. From file sharing to meme guidance, the ins and outs of private channels to smartly working with external guests, your colleagues need some hand-holding to maximize their experience with the fastest-growing collaboration tool in the Microsoft cloud. This session will cover real use cases, suggested guidelines, and recommendations for dealing with the many nuances that come with working in Teams, plus some great resources for reference after.

📄 Get Handout🎬 Watch Video

Teams Nation

The everyday guide to Microsoft 365 Groups (in Outlook, Teams, & Yammer)

May 12, 2021

Online

|
Event Website

Baffled by Microsoft 365 Groups? Including since they recently received a rename from Office 365 Groups? Join the club. As we're all too aware, confused users mean meager adoption. This session will 1) cover what Groups are; 2) how to create and use Outlook Groups, Yammer Communities, and Teams Chats; and 3) describe in detail how they're all related (spoiler: they're basically the same thing). Most importantly, you'll pick up use cases that demonstrate when to use which, plus some concise infographics that will help translate this nebulous concept into concrete results. There's no reason to reinvent the wheel: after this user-focused session, you'll receive the slides so you can present your colleagues the same session-tailored to your culture-without much effort. Kill the chaos, then reap the benefits of an engaged organization.

📄 Get Handout🎬 Watch Video

Scottish Summit

Let's talk about everyday etiquette in Microsoft Teams

February 27, 2021

Online

|
Event Website

Microsoft Teams is new to many people and how to work with it isn’t a skill you’re born with. In this session, you’ll learn the proven practices, behaviors, and etiquette to make your colleagues’ Teams experience the best it can be. From permissions recommendations to meme guidance, the best bots to smartly working with external guests, your colleagues need some handholding to maximize their experience with the newest and best collaboration tool in Office 365. This session will cover real use cases, suggested guidelines, and recommendations for dealing with the many nuances that come with working in Teams, plus some great resources for reference after.

📄 Get Handout🎬 Watch Video

Minnesota Microsoft 365 User Group

Let’s talk about everyday etiquette in Microsoft Teams

January 11, 2021

Online

|
Event Website

Microsoft Teams is still new to a lot of people. The best ways to work with it isn’t a skill you’re born with. In this session, you’ll learn the proven practices, behaviors, and etiquette to make your Teams experience the best it can be. From permissions recommendations to meme guidance, the ins and outs of private channels to smartly working with external guests, your colleagues need some hand-holding to maximize their experience with the fastest-growing collaboration tool in the Microsoft cloud. This session will cover real use cases, suggested guidelines, and recommendations for dealing with the many nuances that come with working in Teams, plus some great resources for reference after.

📄 Get Handout🎬 Watch Video

M365 Friday Chicago

Track Keynote: Let's talk about everyday etiquette in Microsoft Teams

November 13, 2020

Online

|
Event Website

Microsoft Teams is new to many people and how to work with it isn’t a skill you’re born with. In this session, you’ll learn the proven practices, behaviors, and etiquette to make your colleagues’ Teams experience the best it can be. From permissions recommendations to meme guidance, the best bots to smartly working with external guests, your colleagues need some handholding to maximize their experience with the newest and best collaboration tool in Office 365. This session will cover real use cases, suggested guidelines, and recommendations for dealing with the many nuances that come with working in Teams, plus some great resources for reference after.

📄 Get Handout🎬 Watch Video

M365 Friday Cincinnati

How to run your Microsoft Teams meetings like a pro

October 23, 2020

Online

|
Event Website

Online meetings are more important than ever and Microsoft Teams is becoming the prominent tool for the job. Teams debuts a lot of new, innovative features to make the most of scheduling, leading, and following up on meetings. From channel meetings to invitee lists, live events to live captions, tracking action items to sharing meeting recordings, this session will cover all the necessary skills to run a 21st-century meeting.

📄 Get Handout🎬 Watch Video

TeamsFest

Run your Microsoft Teams meetings like a pro

October 7, 2020

Online

|
Event Website

Online meetings are more important than ever and Microsoft Teams is becoming the prominent tool for the job. Teams debuts a lot of new, innovative features to make the most of scheduling, leading, and following up on meetings. From channel meetings to invitee lists, live events to live captions, tracking action items to sharing meeting recordings, this session will cover all the necessary skills to run a 21st-century meeting.

📄 Get Handout🎬 Watch Video

The Lowdown

Which Tool When: Tasks in Microsoft 365

October 7, 2020

Online

|
Event Website

Managing your tasks in Microsoft 365 has gotten more complicated thanks to the introduction of two more apps that can do tasks. So let's answer the question once and for all: when's the right time to use To Do versus Lists versus Planner versus Tasks in Teams? It *can* be easy(-ish)... but only if you let it.

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Microsoft Ignite

Interview with Matt Wade - How to deliver meetings like a rockstar in Microsoft Teams

September 23, 2020

Online

|
Event Website

Work from home and remote learning via online meetings are the new normal for millions of people but so many of us are just scraping by. Learn the simple ins and outs, tips and tricks to make the most out of your Microsoft Teams meetings.

📄 Get Handout🎬 Watch Video

Microsoft Ignite

Working from home - How are other people doing it? (Americas Table Talk)

September 23, 2020

Online

|
Event Website

Americas Table Talk: Working from home sounds awesome right? No commute, your choice of pants - but we now know it's not all fun. You might not have the right office setup, distractions and interruptions affecting your meetings, the added responsibility of home schooling, lack of human interaction, building anxiety, these are things we didn't expect to deal with in 2020. The good thing is you're not alone! Meet and share stories with fellow attendees in this scheduled Microsoft Teams meeting. Unmute yourself, turn your camera on - No presentations here! Your community peers will lead a discussion so we can all find out how the community are staying connected with colleagues, adjusting management styles and work-life balance while working remotely. Join the Enabling Remote Work on the Tech Community ahead of time to catch up on the conversation beforehand. Be prepared for chat and a fun interactive discussion!

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MS Office Hours EDU

Present your video and content simultaneously in Microsoft Teams

September 10, 2020

Online

|
Event Website

A quick overview of how to present your face and a slideshow, file, or other content in a configurable way during a Microsoft Teams meeting.

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Teams Community Day - The Tour

Let's talk about everyday etiquette in Microsoft Teams

September 9, 2020

Online

|
Event Website

Microsoft Teams is new to many people and how to work with it isn’t a skill you’re born with. In this session, you’ll learn the proven practices, behaviors, and etiquette to make your colleagues’ Teams experience the best it can be. From permissions recommendations to meme guidance, the best bots to smartly working with external guests, your colleagues need some handholding to maximize their experience with the newest and best collaboration tool in Office 365. This session will cover real use cases, suggested guidelines, and recommendations for dealing with the many nuances that come with working in Teams, plus some great resources for reference after.

📄 Get Handout🎬 Watch Video

MS Office Hours EDU

A crash course in Microsoft Lists

August 6, 2020

Online

|
Event Website

A quick, 20-minute overview of the new Microsoft Lists in Office 365. What you can do with it, when you should use it. How it relates to SharePoint, Microsoft Teams, and more.

📄 Get Handout🎬 Watch Video

Commsverse Online

The Everyday Guide to Microsoft 365 Groups (in Outlook, Yammer, and Teams)

July 8, 2020

Online

|
Event Website

Baffled by Microsoft 365 Groups? Join the club. As we're all too aware, confused users mean meager adoption. This session will 1) cover what Groups are; 2) how to create and use Outlook Groups, Yammer Communities, and Teams Chats; 3) describe in detail how they're all related (spoiler: they're basically the same thing); and 4) explain the relationship between Teams and the other Group options. Most importantly, you'll pick up use cases that demonstrate when to use which, plus some concise infographics that will help translate this nebulous concept into concrete results. There's no reason to reinvent the wheel: after this user-focused session, you'll receive the slides so you can present your colleagues the same session--tailored to your culture--without much effort. Kill the chaos, then reap the benefits of an engaged organization.

📄 Get Handout🎬 Watch Video

Commsverse Online

Chatbots in Microsoft Teams Made Simple

July 6, 2020

Online

|
Event Website

Terms like artificial intelligence, chatbots, and machine learning are hot topics in today's tech world. Drop by to get under the covers with everyday uses of AI and hear examples of practical applications of using bots in Office 365 to make your colleagues' and customers' days easier and more productive. From automating tasks to being a central source of knowledge, it's not that difficult to cash in on this new tech to improve process, knowledge management, productivity, and customer engagement. We'll specifically cover Azure services supporting language understanding in LUIS, knowledge sharing in QnA Maker, and process automation in Power Automate.

📄 Get Handout🎬 Watch Video

Microsoft 365 Virtual Marathon

AI Behind the Buzzwords: Using Chatbots & AI for Everyday Wins

May 27, 2020

Online

|
Event Website

Terms like artificial intelligence, chatbots, and cognitive services are hot topics in today's tech world. Drop by to get under the covers with everyday uses of AI and hear examples of practical applications of using bots in Office 365 to make your colleagues' and customers' days easier and more productive. From automating tasks to being a central source of knowledge, it's not that difficult to cash in on this new tech to improve process, knowledge management, productivity, and customer engagement.

📄 Get Handout🎬 Watch Video

Microsoft 365 Virtual Marathon

The Everyday Guide to Microsoft 365 Groups (in Yammer, Outlook, and Teams)

May 27, 2020

Online

|
Event Website

Baffled by Microsoft 365 Groups? Including since they recently received a rename from Office 365 Groups? Join the club. As we're all too aware, confused users mean meager adoption. This session will 1) cover what Groups are; 2) how to create and use Outlook Groups, Yammer Communities, and Teams Chats; and 3) describe in detail how they're all related (spoiler: they're basically the same thing). Most importantly, you'll pick up use cases that demonstrate when to use which, plus some concise infographics that will help translate this nebulous concept into concrete results. There's no reason to reinvent the wheel: after this user-focused session, you'll receive the slides so you can present your colleagues the same session-tailored to your culture-without much effort. Kill the chaos, then reap the benefits of an engaged organization.

📄 Get Handout🎬 Watch Video

TeamsFest

Everyday Etiquette in Microsoft Teams

April 1, 2020

Online

|
Event Website

Microsoft Teams is still new to a lot of people. The best ways to work with it isn’t a skill you’re born with. In this session, you’ll learn the proven practices, behaviours, and etiquette to make your Teams experience the best it can be. From permissions recommendations to meme guidance, the best bots to smartly working with external guests, your colleagues need some handholding to maximize their experience with the newest and best collaboration tool in Office 365. This session will cover real use cases, suggested guidelines, and recommendations for dealing with the many nuances that come with working in Teams, plus some great resources for reference after.

📄 Get Handout🎬 Watch Video

SPTechCon

Everyday Etiquette in Microsoft Teams

February 20, 2020

San Francisco

|
Event Website

Microsoft Teams is new to many people and how to best work with it isn’t a skill you’re born with. In this session, you’ll learn the proven practices, behaviors, and etiquette to make your Teams experience the best it can be. From permissions recommendations to meme guidance, the best bots to smartly working with external guests, your colleagues need some handholding to maximize their experience with the newest and best collaboration tool in Office 365. This session will cover real use cases, suggested guidelines, and recommendations for dealing with the many nuances that come with working in Teams, plus some great resources for reference after.

📄 Get Handout🎬 Watch Video

SPTechCon

Keynote: Harnessing and Revealing Tomorrow’s Knowledge in Microsoft 365 and Azure

February 20, 2020

San Francisco

|
Event Website

Knowledge is the collection of information stored, transferred, organized, and communicated between everyone at your organization. A good portion of our workdays is spent creating, looking for, and sharing knowledge to accomplish our business tasks. The recent advancements in Microsoft 365 and Azure offer a powerful platform for organizing and surfacing information in a modern workplace; these tools are especially having major impacts on how you can work with your knowledge now and in the future. Curation and automation are the name of the game going forward. They make for a healthy balance for your strategic plan. In this session, we’ll discuss curation solutions, like how Microsoft Teams has integrated further SharePoint metadata and file sharing features; file size limits have increased significantly; SharePoint hub sites and SharePoint home let us organize our intranet; and Azure Cognitive services provide natural-language interactions to reach our knowledge. We’ll jump into the burgeoning automation world, covering how to make the most of built-in artificial intelligence with amazing tools like automatic transcription in Microsoft Stream; content and expertise discovery in Delve; a fully integrated Microsoft Search; and the exciting new Project Cortex. With so many tools in your Microsoft Cloud belt, it’s a given we can increase productivity, reduce the effort it takes to find information, and keep moving forward.

📄 Get Handout🎬 Watch Video

SPTechCon

AI Behind the Buzzwords: Yes, Even You Can Build Chatbots & AI for Everyday Wins

February 19, 2020

San Francisco

|
Event Website

Terms like artificial intelligence, chatbots, and machine learning are hot topics in today’s tech world. Drop by to get under the covers with everyday uses of AI and hear examples of practical applications of using bots in Office 365 to make your colleagues’ and customers’ days easier and more productive. From automating tasks to being a central source of knowledge, it’s not that difficult to cash in on this new tech to improve process, knowledge management, productivity, and customer engagement. We’ll specifically cover Azure services supporting language understanding in LUIS, knowledge sharing in QnA Maker, and process automation in Microsoft Flow.

📄 Get Handout🎬 Watch Video

SPTechCon

Don’t Get Left Behind: Chatbots are Upending Information Management

February 19, 2020

San Francisco

|
Event Website

“Just in time, just enough, and just for me.” The knowledge and information management field has been after this panacea for decades, but we haven’t made it yet. No matter how well organized your sites and document libraries are or how perfectly optimized your search experience is, we still can’t meet that original goal. Chatbots help fill the void: better-organized information, what’s needed when it’s needed, predictable outcomes for finding information, powerful curation (but only of the good stuff), and minimal user training. Walk away wondering why we haven’t all jumped on the bot train yet.

📄 Get Handout🎬 Watch Video

SharePoint Saturday Charlotte

Everyday governance and etiquette in Microsoft Teams

December 14, 2019

Charlotte, NC

|
Event Website

Microsoft Teams is new to many people and how to best work with it isn’t a skill you’re born with. In this session, you’ll learn the proven practices, behaviors, and etiquette to make your Teams experience the best it can be. From permissions recommendations to meme guidance, the best bots to smartly working with external guests, your colleagues need some handholding to maximize their experience with the newest and best collaboration tool in Office 365. This session will cover real use cases, suggested guidelines, and recommendations for dealing with the many nuances that come with working in Teams, plus some great resources for reference after.

📄 Get Handout🎬 Watch Video

Fox Valley User Group

Everyday Governance and Etiquette in Microsoft Teams

November 20, 2019

Online

|
Event Website

Microsoft Teams is new to many people and how to best work with it isn’t a skill you’re born with. In this session, you’ll learn the proven practices, behaviors, and etiquette to make your Teams experience the best it can be. From permissions recommendations to meme guidance, the best bots to smartly working with external guests, your colleagues need some handholding to maximize their experience with the newest and best collaboration tool in Office 365. This session will cover real use cases, suggested guidelines, and recommendations for dealing with the many nuances that come with working in Teams, plus some great resources for reference after.

📄 Get Handout🎬 Watch Video

Office & SharePoint Live!

OSW04 - Managing Microsoft Teams: From Governance to Etiquette

November 20, 2019

Orlando, FL

|
Event Website

Microsoft Teams is new to many people and how to best work with it isn’t a skill you’re born with. In this session, you’ll learn the proven practices, behaviors, and etiquette to make your Teams experience the best it can be. From permissions recommendations to meme guidance, the best bots to smartly working with external guests, your colleagues need some handholding to maximize their experience with the newest and best collaboration tool in Office 365. This session will cover real use cases, suggested guidelines, and recommendations for dealing with the many nuances that come with working in Teams, plus some great resources for reference after. You will learn: - How to prevent bad habits in Teams etiquette - How to set a baseline governance for everyday use - Option for not having to reinvent the wheel for attendees that want to put the ideas into place immediately upon returning to work

📄 Get Handout🎬 Watch Video

Office & SharePoint Live!

OST03 - Fast Focus: 5 Tips to Make Teams Sticky

November 19, 2019

Orlando, FL

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Event Website

Are your users “playing” with Teams but not really “getting it”? This session will demonstrate 5 quick wins that you can use to make Microsoft Teams stickier in your organization and help your users gain the most value from Teams collaboration, messaging, and meetings. You will learn: - How to promote chat over email and simplify communications - How to bring all your everyday work into one portal - Simple, easy voice and video conferencing right in the browser

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Office & SharePoint Live!

OST08 - The Everyday Guide to Office 365 Groups (in Outlook, Yammer, & Teams)

November 19, 2019

Orlando, FL

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Event Website

Baffled by Office 365 Groups? Join the club. As we’re all too aware, confused users mean meager adoption. This session will cover: what Groups are; how to create and use Outlook Groups, Yammer Feeds, and Teams Chats; and describe in detail how they’re all related (spoiler: they’re basically the same thing). Most importantly, you’ll pick up use cases that demonstrate when to use which, plus some concise infographics that will help translate this nebulous concept into concrete results. There’s no reason to reinvent the wheel: after this user-focused session, you’ll receive the slides so you can present your colleagues the same session—tailored to your culture—without much effort. Kill the chaos, then reap the benefits of an engaged organization. You will learn: about O365 Groups as the background membership service; the applicability and impact of choosing a Group in Teams versus Yammer versus Outlook; and best practices and use cases for each Group type.

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Microsoft Ignite

UNC1037 - Real-world strategies for keeping up with the Office 365 update cycle

November 8, 2019

Orlando, FL

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Event Website

Moving to the cloud has its benefits: more products, new features more often, less hardware to support, the end of the every-three-year upgrade nightmare. But it also means drinking from a firehose of constant updates across dozens of disparate apps and services. Staying up to date doesn’t equate to just checking the Office 365 Message Center every morning. And there’s no certification or class out there on how to communicate these changes with your users. In this session, attendees can discuss their tips and tricks for staying up to date while not above water when it comes to Office 365s regular update cycles.

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Microsoft Ignite

BRK1037 - Let’s build a knowledgeable chatbot with Microsoft Bot Framework, Azure Bot Services, and QnA Maker

November 7, 2019

Orlando, FL

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Event Website

Terms like artificial intelligence, chatbots, and machine learning are hot topics in today’s tech world. Drop by to get under-the-covers with everyday uses of AI and hear examples of practical applications of using chatbots to make your colleagues’ and customers’ days easier and more productive. From automating tasks to being a central source of knowledge, it’s not that difficult to cash in on this new tech to improve process, knowledge management, productivity, and customer engagement. Session topics include Azure Cognitive Services supporting language understanding in LUIS, knowledge sharing in QnA Maker, process automation in Microsoft Flow, and more.

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Microsoft Ignite

BRK1036 - Everyday governance and etiquette in Microsoft Teams

November 5, 2019

Orlando, FL

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Event Website

Microsoft Teams is new to many people and how to best work with it isn’t a skill you’re born with. In this session, learn the proven practices, behaviors, and etiquette to make your Teams experience the best it can be. From permissions recommendations to meme guidance, the best bots to smartly working with external guests, your colleagues need some handholding to maximize their experience with the newest and best collaboration tool in Office 365. This session covers real use cases, suggested guidelines, and recommendations for dealing with the many nuances that come with working in Teams, plus some great resources for reference after.

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SharePoint Saturday New England

The everyday guide to Office 365 Groups (in Outlook, Yammer, & Teams)

October 5, 2019

Burlington, MA

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Event Website

Baffled by Office 365 Groups? Join the club. As we're all too aware, confused users mean meager adoption. This session will 1) cover what Groups are; 2) how to create and use Outlook Groups, Yammer Feeds, and Teams Chats; and 3) describe in detail how they're all related (spoiler: they're basically the same thing). Most importantly, you'll pick up use cases that demonstrate when to use which, plus some concise infographics that will help translate this nebulous concept into concrete results. There's no reason to reinvent the wheel: after this user-focused session, you'll receive the slides so you can present your colleagues the same session-tailored to your culture-without much effort. Kill the chaos, then reap the benefits of an engaged organization.

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SharePoint Saturday Central Europe

Let's talk about everyday etiquette in Microsoft Teams

August 31, 2019

Zurich, Switzerland

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Event Website

Microsoft Teams is new to many people and how to work with it isn’t a skill you’re born with. In this session, you’ll learn the proven practices, behaviors, and etiquette to make your colleagues’ Teams experience the best it can be. From permissions recommendations to meme guidance, the best bots to smartly working with external guests, your colleagues need some handholding to maximize their experience with the newest and best collaboration tool in Office 365. This session will cover real use cases, suggested guidelines, and recommendations for dealing with the many nuances that come with working in Teams, plus some great resources for reference after.

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Shift Happens

Shooting the shift with chatbots: AI in the (more) modern workplace

June 13, 2019

Washington, DC

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Event Website

Leveraging AI and cognitive services within your modern workplace is the present, not the distant future. Learn how to make end users more efficient while reducing the burden on IT through no-code/low code automation.

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SharePoint Conference

BRK120 - Your Everyday Guide to Office 365 Groups

May 22, 2019

Las Vegas, NV

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Event Website

Baffled by Office 365 Groups? Join the club. As we’re all too aware, confused users mean meager adoption. This session will 1) cover what Groups are; 2) how to create and use Outlook Groups, Yammer Feeds, and Teams Chats; and 3) describe in detail how they’re all related (spoiler: they’re basically the same thing). Most importantly, you’ll pick up use cases that demonstrate when to use which, plus some concise infographics that will help translate this nebulous concept into concrete results. There’s no reason to reinvent the wheel: after this user-focused session, you’ll receive the slides so you can present your colleagues the same session—tailored to your culture—without much effort. Kill the chaos, then reap the benefits of an engaged organization.

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SharePoint Conference

THR008 - Everyday Etiquette in Microsoft Teams

May 22, 2019

Las Vegas, NV

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Event Website

Microsoft Teams is new to many people and how to best work with it isn’t a skill you’re born with. In this session, you’ll learn the proven practices, behaviors, and etiquette to make your Teams experience the best it can be. From permissions recommendations to meme guidance, the best bots to smartly working with external guests, your colleagues need some handholding to maximize their experience with the newest and best collaboration tool in Office 365. This session will cover real use cases, suggested guidelines, and recommendations for dealing with the many nuances that come with working in Teams, plus some great resources for reference after.

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SharePoint Fest

BV105 - Behind the Buzzwords: Using Chatbots & AI for Everyday Wins

May 1, 2019

Washington, DC

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Event Website

Terms like artificial intelligence, chatbots, and machine learning are hot topics in today’s tech world. Drop by to get under the covers with everyday uses of AI and hear examples of practical applications of using bots in Office 365 to make your colleagues’ and customers’ days easier and more productive. From automating tasks to being a central source of knowledge, it’s not that difficult to cash in on this new tech to improve process, knowledge management, productivity, and customer engagement. We’ll specifically cover Azure services supporting language understanding in LUIS, knowledge sharing in QnA Maker, and process automation in Microsoft Flow.

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SharePoint Saturday Boise

Everyday Etiquette in Microsoft Teams

April 20, 2019

Boise, ID

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Event Website

Microsoft Teams is new to many people and how to best work with it isn’t a skill you’re born with. In this session, you’ll learn the proven practices, behaviors, and etiquette to make your Teams experience the best it can be. From permissions recommendations to meme guidance, the best bots to smartly working with external guests, your colleagues need some handholding to maximize their experience with the newest and best collaboration tool in Office 365. This session will cover real use cases, suggested guidelines, and recommendations for dealing with the many nuances that come with working in Teams, plus some great resources for reference after.

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Microsoft Ignite The Tour

BRK3739 - AI Behind the Buzzwords: Yes, Even You Can Build Chatbots & AI for Everyday Wins

March 21, 2019

Amsterdam, Netherlands

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Event Website

Terms like artificial intelligence, chatbots, and machine learning are hot topics in today’s tech world. Drop by to get under the covers with everyday uses of AI and hear examples of practical applications of using bots in Office 365 to make your colleagues’ and customers’ days easier and more productive. From automating tasks to being a central source of knowledge, it’s not that difficult to cash in on this new tech to improve process, knowledge management, productivity, and customer engagement. We’ll specifically cover Azure services supporting language understanding in LUIS, knowledge sharing in QnA Maker, and process automation in Microsoft Flow.

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Microsoft Ignite The Tour

THR3299 - Let's Build an All-Knowing FAQ Bot in 15 Minutes

March 21, 2019

Amsterdam, Netherlands

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Event Website

Thinking of jumping on the chatbot bandwagon? Not sure where to start? This session is a crash course and live demo in creating a bot using Azure Bot Framework, Bot Services, QnA Maker, and LUIS. In ten minutes, we’ll have a working bot. The rest of the session will focus on practical use cases that will help free up many of your services organizations by automating their recurring questions and tasks.

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Microsoft Ignite The Tour

The Coming Era of Virtual Agents in Dynamics 365

March 21, 2019

Barneveld, Netherlands

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Event Website

Topic/storyline of session 1: - Introduction to chatbots/AI services in general AND as an extension of Dynamics for both customer service and field service (with demo); this would be an art-of-the-possible and use-case discussion. - Basics of bot architecture and best practices in Azure (with demo); this would be an overview of the Azure technologies and a brief introduction to how a few of them work. - Intro to Dynamics Virtual Agent for Customer Service and its offerings; note that the content here will be limited due to the fact that VACS doesn’t hit preview until April 2019 and I don’t have any early access to the product.

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Microsoft Ignite

THR2110 - Getting Started with Microsoft Bot Framework and Azure Bot Services

September 25, 2018

Orlando, FL

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Event Website

Thinking of jumping on the chatbot bandwagon? Not sure where to start? This session is a crash course and live demo in creating a bot using Azure Bot Framework, Bot Services, QnA Maker, and LUIS. In ten minutes, we’ll have a working bot. The rest of the session will focus on practical use cases that will help free up many of your services organizations by automating their recurring questions and tasks.

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